Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darryl Kelly

Darryl Kelly

February 12, 2026

5  out of  5
rating by Darryl Kelly
"Absolutely outstanding service. Lazena handles my home, auto, life, and business insurance, and the experience has been seamless from day one. She’s knowledgeable, responsive, and truly cares about making sure I’m properly covered without overspending. It’s rare to find someone this professional and dependable. Highly recommend."
We responded:
"Thank you so much for your kind words. It truly means a lot that you trust me with your home, auto, life, and business insurance. Protecting what matters most to you is something I never take lightly. I’m grateful for the opportunity to serve you and appreciate your recommendation more than you know. If you ever have questions or need anything at all, I’m always here."
Profile photo of Kalila Moore

Kalila Moore

February 12, 2026

5  out of  5
rating by Kalila Moore
"Lazena Kelly- Andrada continues to provide excellent customer service. She's very professional and knowledgeable and goes above and beyond. Just recently she helped with making changes to the life insurance policy for my mom and I. She was very patient, thorough and answered all of my questions and so much more. The office was very clean and her staff were very friendly and professional as well. I felt great leaving out her office and would recommend Lazena and her staff to anyone needing insurance. Thank you again for all of your help."
We responded:
"Thank you for taking the time to share this. It was truly my pleasure to help you and your mom with the life insurance updates. These decisions are important, and I’m glad you felt informed and comfortable every step of the way. I also appreciate your kind words about my team. We work hard to create a welcoming, professional environment where our clients feel confident and cared for. Thank you again for your trust and your recommendation. It means more than you know. We’re always here whenever you need us."
Profile photo of kalayah kelly

kalayah kelly

February 12, 2026

5  out of  5
rating by kalayah kelly
"Very professionals"
We responded:
"Thank you so much. We truly appreciate your support. It means a lot to know you see the professionalism and care we strive to provide every day. We’re grateful for your trust and are always here whenever you need us."
Profile photo of Lamont kelly

Lamont kelly

February 12, 2026

5  out of  5
rating by Lamont kelly
"“I highly recommend Lazena Andrada agency without hesitation. My experience was extremely positive, and everything exceeded my expectations. The quality, professionalism, and attention to detail truly stood out. If you’re looking for someone reliable and worthwhile, this is definitely a great choice.”"
We responded:
"Thank you so much for this incredible review. I truly appreciate your trust and your kind words. It means a lot to know that your experience exceeded expectations. Providing quality service, professionalism, and attention to detail is something my team and I take seriously every single day. We’re grateful for your recommendation and look forward to continuing to serve you whenever you need us."
Profile photo of nateanah fri

nateanah fri

February 12, 2026

5  out of  5
rating by nateanah fri
"A strong and dedicated team!"
We responded:
"Thank you for recognizing our team’s dedication—we truly appreciate your trust and support."
Profile photo of Nia P

Nia P

February 12, 2026

5  out of  5
rating by Nia P
"I was recommended by a friend and 5 stars isn’t enough!! I loved working with Lazena. She was very knowledgeable and super friendly. She made getting insurance really easy and stress free! I highly recommend!"
We responded:
"Thank you so much for the referral and for trusting me with your life and property insurance. It truly means a lot that you had such a positive, stress free experience. Making insurance simple and easy to understand is always my goal, and I’m so glad you felt supported throughout the process. I appreciate your recommendation more than you know and look forward to being here for you whenever you need us."
Profile photo of austin anderson

austin anderson

February 12, 2026

5  out of  5
rating by austin anderson
"Lazena has always been attentive and helpful from the beginning. She is very knowledgeable in all things insurance: plans, policies, procedures, etc and has typically worn many hats within her role: agent, advisor, etc and that’s all you can ask for."
We responded:
"Austin, Thank you so much for your glowing Google review! Your kind words about my knowledge in insurance are greatly appreciated. It's a pleasure to be recognized for my expertise, and I'm glad I could provide you with valuable information. Your feedback means a lot to me, and I look forward to assisting you further in the future."
Profile photo of EJ Mallet

EJ Mallet

January 28, 2026

5  out of  5
rating by EJ Mallet
"Extremely knowledgeable and very welcoming. Walked my family through various options and scenarios. Answered every question and helped us setup policies that gave us piece of mind. Thank you so much."
We responded:
"Thank you so much, EJ. I’m glad we could walk everything through together and make the process feel clear and comfortable for your family. I appreciate you trusting us with something so important, and we’re always here if you need anything else. "
Profile photo of Yahir Alvarado

Yahir Alvarado

January 27, 2026

5  out of  5
rating by Yahir Alvarado
"I would like to thank to Joanna. She helped me and give me enough information to make my process easier. She is really professional."
We responded:
"Thank you for your 5 star review!"
Profile photo of Lebunbun Shank

Lebunbun Shank

December 1, 2025

5  out of  5
rating by Lebunbun Shank
"Great life insurance! Highly recommend!"
We responded:
"Thank you for the five star review "
Profile photo of Shay

Shay

November 26, 2025

5  out of  5
rating by Shay
"Ms. Lazena has been my insurance agent for the past 20yrs. She has always been very honest, efficient and educational during every process of my policies. I came to her as a young adult and have stay with her through the years because she has been consistent in delivering elite services, her professionalism is top tier on top of her genuineness. I will be a forever client."
We responded:
"Shay, thank you so much for sharing this. It means a great deal to have supported you from your early adulthood to now. I truly value your trust and the consistency you’ve shown over the years. My team and I will always work to give you honest guidance, elite service, and the care you deserve. I’m grateful to have you as a forever client."
Profile photo of Freddie Butler

Freddie Butler

November 26, 2025

5  out of  5
rating by Freddie Butler
"Johana was so great! She answered all of my questions professionally as well as breaking things down to me that I didn’t know. Also, she served great hospitality as well as being kind while doing her job. What a great employee!"
We responded:
"Thank you for your wonderful feedback about Johana! We’re glad she was able to provide clear answers and exceptional service with kindness and professionalism. We’re proud to have her on our team appreciate you recognizing her efforts!"
Profile photo of daniel estrella

daniel estrella

November 25, 2025

5  out of  5
rating by daniel estrella
"Very helpful , informative , and the sweetest people to talk to!"
We responded:
"Thank you for the kind words and the five star review "
Profile photo of Yolanda Minor

Yolanda Minor

November 18, 2025

5  out of  5
rating by Yolanda Minor
"I highly recommend Lazena Kelly-Andrada at State Farm. What truly sets them apart is their dedication to me as a client: they don't just sell policies; they take the time to listen and educate me clearly on all my options and the 'why' behind their recommendations. The entire staff is also consistently polite and responds promptly, making every interaction seamless. This knowledgeable and attentive approach ensures I always get the best-fit coverage and feel confident in my choices. Furthermore, Lazena consistently seeks new certifications and professional development, demonstrating a drive for expertise. This commitment, combined with their genuinely caring and compassionate service, makes them an outstanding agent who provides best-in-class feedback."
We responded:
"Thank you for sharing such thoughtful feedback. It means a lot to hear that our approach to education, clarity, and personalized coverage is making a difference. My team and I truly value relationships and want every client to feel informed, supported, and cared for. I appreciate you recognizing the effort we put into continued learning and service, and we look forward to being here for you whenever you need us"
Profile photo of J Stanton

J Stanton

November 17, 2025

5  out of  5
rating by J Stanton
"Lazena and her staff have always been professional and knowledgeable when I contact the office. I have been a customer for over 20 years! I highly recommend this office for top notch service!!!"
We responded:
"Thank you so much for your loyalty and for trusting our office for more than twenty years. I truly appreciate your kind words about our professionalism and knowledge. My team works hard to make every interaction easy and supportive, and it means a lot to know you feel taken care of. We’re grateful for you and always here whenever you need us."
Profile photo of Sharde Bell

Sharde Bell

October 26, 2025

5  out of  5
rating by Sharde Bell
"Michelle was very nice to work with. She made my experience great! I will recommend all my friends/family to this office!"
We responded:
"Thank you so much for your kind words! We’re happy to hear Michelle made your experience a great one. We truly appreciate your recommendation and look forward to serving your friends and family."
Profile photo of Asael Quiche

Asael Quiche

October 23, 2025

5  out of  5
rating by Asael Quiche
"Johana is the best! They made getting insurance easy and stress-free. Always quick to answer questions and super friendly. You can really tell they care about helping people — I wouldn’t go anywhere else!"
We responded:
"Thank you, Asael! We’re so glad you had a great experience working with Johana. She truly cares about our customers, and it means a lot to see that come through. We appreciate your trust and are always here when you need us!"
Profile photo of roslyn bordelon

roslyn bordelon

October 8, 2025

5  out of  5
rating by roslyn bordelon
"Ms. Kelly-Andrada and her staff is always pleasant, professional, and helpful whenever I need assistance with different types of insurance and notary service. I would highly recommend her service to friends and family."
We responded:
"Thank you so much for your kind words and continued trust. We truly appreciate your support and are always happy to help with your insurance and notary needs. It means a lot that you would recommend us to your friends and family."
Profile photo of Edgar Cruz

Edgar Cruz

September 24, 2025

5  out of  5
rating by Edgar Cruz
"Best customer service by Johanna help me through every step"
We responded:
"Thank you for sharing—Johanna is always happy to help every step of the way."
Profile photo of Jason Villaluz

Jason Villaluz

September 15, 2025

5  out of  5
rating by Jason Villaluz
"We have been clients of Lazena Kelly-Andrada since moving to the Bay Area in 2018. Very nice and easy group to work with."
We responded:
"Thank you for your kind words and for trusting us since 2018. We’re always happy to support you."
Profile photo of B. Reems

B. Reems

September 8, 2025

5  out of  5
rating by B. Reems
"I had a wonderful experience working with Lazena at State Farm. She is incredibly kind and patient, and she took the time to walk me through all my auto insurance options in a clear and honest way. Her knowledge and professionalism made the process stress-free, and I really appreciated how personable and approachable she was. It’s not often you find someone who combines expertise with genuine care, but Lazena does exactly that. I highly recommend her to anyone looking for insurance support!"
We responded:
"Thank you so much for your kind words! I’m glad I could make the process easy and clear for you. It means a lot that you felt supported and cared for, and I truly appreciate your recommendation."
Profile photo of Justin Dawe

Justin Dawe

July 30, 2025

5  out of  5
rating by Justin Dawe
"Johana took care of two requests for me within 15 minutes. After a day of fighting other bureaucracies, it was so refreshing to be able to call my insurer and have them be responsive. Responsive insurance? Amazing."
We responded:
"Thank you for the great feedback! We’re glad Johana could step in and make things easier for you—quick, responsive service is exactly what we aim for."
Profile photo of Renee Crawford

Renee Crawford

July 9, 2025

5  out of  5
rating by Renee Crawford
"I am very pleased with my insurance. Agents and associates are very friendly, knowledgeable and caring."
We responded:
"Thank you for your kind words. We’re glad you’re happy with your insurance and appreciate you recognizing our team’s friendly and caring service."
Profile photo of Crystal Louang

Crystal Louang

July 8, 2025

5  out of  5
rating by Crystal Louang
"Johana Martínez is a great helper she answered all my questions as needed"
We responded:
"Thank you for sharing your experience. We’re happy to hear Johana was able to help and answer all your questions."
Profile photo of malaika scott

malaika scott

June 20, 2025

5  out of  5
rating by malaika scott
"Very great staff and great advice from Lazena!!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff. "